Date of current revision: 2022.09.01
Before you start using the transportation platform konnective.eu and before uploading ads, submitting/accepting orders through the transportation platform konnective.eu (when entering into contracts with third parties through the platform), please read the following rules carefully. We also recommend that these rules and documents referenced in the rules (if any) be retained for future reference.
If you are creating a customer account (you are a person looking for transportation), pay special attention to the conditions set forth in Chapter 3 of the rules below, and if you are a carrier (a person providing transportation services), to the conditions set forth in Chapter 4. This notice does not affect the applicability of any other terms of the Rules to you (all terms of the Rules are binding).
1.1. About us
Websites konnective.eu (hereinafter Website) manager is UAB "Konnective", legal entity code 305939550, registered office address Elbingo st. 83-30, 06285 Vilnius, Republic of Lithuania (hereinafter - month or simply Konnective).
You can contact us in the following ways:
email by mail: info@konnective. EU
By phone: +370 687 82474
By phone: +370 661 78928
By filling out the one provided on the website request form
1.2. A legally binding document
This document contains the rules for using the website and the services provided through it (hereinafter - The rules). The Rules apply when using any of the services we provide through the Website, including accessing the Website, creating an account on the Website, posting advertisements, submitting/accepting transportation orders, etc. (further everything together - Services).
These Rules, together with the documents referred to in these Rules (if any), constitute a legally binding (legally binding) agreement regarding the use of the Website and the Terms of Service. Please read the Rules and any other documents referenced in the Rules (if any) carefully. If any of the terms of the Rules are unacceptable to you and you do not agree with them, please do not use the services provided through the website.
By creating an account on the Website and agreeing to these Terms, you confirm that you are at least 18 years of age. Persons under the age of 18 are prohibited from using the Services.
1.3. Changes to the rules
We may at any time update, change or supplement the Rules or any other documents to which the Rules refer, break the Rules into separate documents, etc. The updated rules will be published on the website and will apply from the date of the current revision indicated in them. By visiting the Website after the Rules have been changed, you confirm that you have read the changed Rules and agree to comply with them.
If you are a registered user, you will be informed about changes to the Rules in advance, at least 5 (five) calendar days before the update of the Rules, via the e-mail specified in the account. email address and/or phone number. If you continue to use the Website after such notice, you will be deemed to have accepted and bound by the modified Rules.
Using the Services determines that we process your personal data to a greater or lesser extent (depending on which specific Services you use). When processing personal data, we ensure their security and processing compliance with the requirements of legal acts regulating the processing of personal data. Detailed information about our processing of personal data is provided in a separate item - rule item no. 9.
1.5. The purpose of the website, the relationship between carriers and their customers
By providing access to the website, we provide you with a virtual space where, depending on the type of website account you have, you can search for transportation ads posted by carriers, write direct messages to the people who posted them, and post your own ads about planned transportation (if you have created a carrier account). , submit and accept transportation orders, etc. The website can be used both to satisfy personal needs and for business purposes (to the extent that it is compatible with the requirements of these Rules).
We do not guarantee the continuous operation of the Website and may change or eliminate any and all features of the Website at any time.
We, as an information society service provider, protecting the information provided by other persons at their request, are not responsible for the content of such information and do not have any obligation to monitor and evaluate the compliance of the content published by other persons with legal acts or the requirements of these Rules on our own initiative. By using the Website, you confirm that you understand that all advertisements and content on the Website are provided by third parties, services are offered, you are contacted and contracts are concluded by third parties. We do not assume any responsibility for content uploaded to the website by third parties.
We have the right, on our own initiative, to monitor website visitors' compliance with these Rules, but we are not obligated to do so. If you notice an ad that does not meet the requirements of legal acts or these Rules, please notify us about it through the contacts specified in these Rules. We will assess your message in the shortest possible time and take measures to eliminate the identified violation.
Any communication with persons who placed advertisements on the Website, making payments, agreements on the provision of transportation services and their provision, creates a contractual relationship between the person who placed the advertisement and the person who responded to it. Konnective.eu is not a party to this relationship and does not assume any responsibility for the fulfillment of the transactions concluded using the website, the obligations assumed by third parties (providing a transportation service, paying the price of transportation services, indemnifying the damage caused, etc.).
As in the case of any other activity on the Internet, we recommend that you exercise caution, carefully evaluate the information you submit and take all necessary precautions.
1.6. Actions that are prohibited while using the Website
Using the website is prohibited (example list of prohibited actions):
In case of violation of the rules, we have the right to limit or cancel your access to the website. We also have the right, in our sole discretion, to refuse to post, change or remove any content you post on the Website without notice. In cases where we are required by law to do so, we will inform you of the reasons for which your right to use the Services has been restricted or revoked (if such notification is possible). When your actions may violate not only the Rules, but also laws establishing criminal or administrative liability, we may also report such actions to the police or other law enforcement authorities.
2.1. Customer account
All website visitors can see the ads uploaded by the carriers, but only registered users of the website who have created a customer account can submit transport orders and conclude contracts with carriers via the website.
You can delete your account by contacting us using the contact information provided in the "About Us" section of the Rules (if for some reason, such as an ongoing dispute, we are unable to delete the account, the account will be made inactive until such reasons are removed). The account is deleted without a separate notification if it has not been accessed for at least 5 (five) years. The account may also be terminated without separate notice, the ability to place orders may be restricted if we believe that you have grossly or repeatedly violated any or any of the provisions of the Rules or applicable laws, you have not fulfilled your obligations to carriers, etc.
2.2. Conclusion of contracts with carriers
Transportation contracts are concluded directly between you and the relevant carrier, we are only responsible for the technical acceptance and processing of your orders (handover to the carrier who placed the ad). You must coordinate all the terms of the order, including possible payment methods, directly with the carrier that published the ad (Konnective does not provide payment administration services). Although we are not responsible for the services provided to you by the carrier, their quality, refusal to provide them, damage caused or any other circumstances related to the contractual relationship between you and the carrier, however, if you experience any problems or the service you receive does not meet your expectations, please let us know and we will do our best to help you.
The order is considered to have been placed (the contract of carriage is considered concluded) from the moment we send you the order confirmation letter. By placing an order, you enter into a legally binding contract with the carrier in respect of such order and, if you are sent an order confirmation (signifying the conclusion of a contract with the carrier), you must pay the carrier the agreed price for the transportation services.
After receiving the order confirmation letter, you can change the order only with the carrier's consent. You can cancel your order at any time, but in this case you may have to reimburse certain expenses incurred by the carrier. Claims for reimbursement of such costs may only be made by the carrier, who may also deduct these costs from amounts already paid to him by you.
If you are a consumer, the right to withdraw from a distance contract within 14 days will not apply to you, as there are services for the transportation of goods / things, specifying a specific date of service in the order.
In order to verify the suitability of the carriers, we ask all persons who have created a carrier account to submit licenses for cargo transportation activities and copies of the carriers' civil liability insurance (the carrier account is activated and transport ads can be placed only after we receive and check the specified documents). IMPORTANT NOTE: Please keep in mind that while we are taking measures to make sure that the carrier is able to provide the services properly, we are not guaranteed and are not responsible for the carrier to provide the license to provide the service, to be insured, complies with other legal requirements. IN CASES, WE WILL NOT COMPENSATE YOU FOR DAMAGES ARISING FROM YOUR RELATIONSHIP WITH THE CARRIER, WE WILL NOT COMPENSATE ANY EXPENSES, ETC.
3.1. Carrier account
Use the Services provided through the Website as a carrier, place advertisements and accept customer orders can only be approved carrier account Website owners. The carrier's account is activated and you can place ads only after you provide us with licenses for carrying out cargo transportation activities and copies of carriers' civil liability insurance and we check their validity. This circumstance does not in any way mean that we assume at least part of the responsibility for the compliance of your activities with the requirements of legal acts, the proper provision of transportation services, etc.
In the description of the account profile, it is forbidden to provide any contact data, links to the carrier's or other persons' websites, platforms, apps, or any other tools, to provide any other information that encourages placing orders outside of the website.
You can delete your account by contacting us using the contacts listed in the "About Us" section of the Rules (if we are unable to delete your account due to certain reasons, such as existing debt, an ongoing dispute, etc., the account will be made inactive until such reasons are removed). The account is canceled without separate notice if you have settled with us in full and the account has not been accessed for at least 5 (five) years. The account may also be terminated without separate notice, the ability to place orders may be restricted if we believe that you have grossly or repeatedly violated any or any of the provisions of the Rules or applicable laws, you have not fulfilled your obligations to carriers, etc.
3.2. Placement of advertisements
Persons who have created a verified carrier account can place advertisements about planned transports on the website free of charge (a fee is payable only for contracts concluded with customers through the website, payment conditions and procedures are specified in Clause 4.5 of the Rules).
The advertisement is normally valid (is published on the website) until the shipment date specified in the advertisement, unless canceled earlier by you or us.
Ads must meet the following requirements:
By using the Services, you confirm that you understand that you will be solely responsible for the content of advertisements, content posted publicly or privately transmitted by others using the Website, and that you will be responsible for any errors or inaccuracies.
3.3. Conclusion of contracts with clients (persons looking for transfers).
By accepting transportation orders placed through the Website, you enter into a contract with the persons placing such orders and are directly responsible to them for the provision of the transportation service and assume all legal responsibility related to the performance of the transportation. We do not assume any responsibility either for you or for the fulfillment of the contractual obligations of the persons placing the order, that is, we will not in any case be responsible for the fact that the person placing the order actually delivers the cargo, settles properly with you, compensates for the damage caused, etc.
The contract for transportation is considered concluded from the moment of confirmation of the order. After the order has been accepted, you can change it only with the consent of the person who placed the order. If you cancel a confirmed order, you will be obliged to refund all amounts already paid to the person who placed the order, to reimburse him for other expenses incurred by him, etc. You can cancel the order within 2 hours. from the time of cargo transfer provided in the order. In order to protect our interests, upon receiving your request to cancel the order, we may ask you to indicate and prove the reason for the cancellation of the order, contact the person who submitted the canceled order in order to verify the correctness of the reason for cancellation, etc. Attempting to cancel an order by stating that the person who submitted the order did not deliver the cargo, when in fact the cargo was delivered, will in all cases be considered a gross violation of the Rules.
Konnective is only a technology (platform) provider and does not provide any guarantees that after posting ads you will get interest and orders from transport seekers, conclude contracts with them, contracts will be properly fulfilled, etc.
3.4. Your obligations to us as a carrier
For the opportunity to use the website, the carriers, in addition to other obligations stipulated in the Rules, also undertake:
3.5. Remuneration and its payment procedure
By agreeing to the Rules, you undertake to pay us the following remuneration for each contract concluded through the Website with the person who placed the order:
We will send you an e-mail every Monday. a letter with information about the orders accepted for execution during the previous week (in certain cases indicated below, this list will also include canceled orders), as well as an invoice with the remuneration due to us for these orders and the information necessary to make the payment (if it is not provided earlier) . Remuneration must be paid within 5 working days of the invoice being issued, which is basically by the following Monday. A delay of more than 5 business days in paying the bill will be considered a gross violation of the Rules.
The order is considered accepted for execution if it is not canceled within 2 hours of the agreed delivery time. If, in the circumstances and in our internal belief, we believe it is reasonable to do so, the orders against which the remuneration payable to us by the carrier is calculated will also include canceled orders (for example, if we reasonably believe that the order was actually processed but canceled to avoid commission payment to us, etc.).
We reserve the right to charge 0,05% on any amounts you owe us that are not paid by the due date. late payment per day from the amount not paid on time. Late payment interest is calculated for each day of delay from the day the arrears arose until the day we receive the full overdue amount together with all accrued late payment fees.
Until you choose another criterion, ads are ranked in search results by the time they were updated (or, if the ad was not updated, by the time it was published). After selecting another of the available sorting criteria (price, transit time, etc.), the ads are ranked according to the selected criteria. Advertisements on the website are placed free of charge, carriers are not given the opportunity to improve the visibility of advertisements or their position in search results for a fee.
Website users who have purchased transportation services from carriers through the Website have the opportunity to rate the carrier. Based on these evaluations, a rating (evaluation) of the carrier is created and is visible to all registered users of the website. Other persons who have not actually used the services provided by the carrier cannot evaluate the carrier. There are also no additional benefits (discounts, etc.) to the person submitting the rating for providing a carrier rating. We apply the specified measures to ensure the presentation of the most objective rating (evaluation).
All intellectual property rights (copyrights, industrial property rights, names, know-how, commercial and industrial secrets, etc.) to the website, its content, all and any elements of the website, advertisements, with the exception of the content provided by you when creating advertisements , belong to us or to third parties who have granted us licenses to use the relevant intellectual property objects. No intellectual property belonging to us may be used (reproduced, made publicly available, distributed, modified, used to create other works, etc.) without our prior written consent. Only publicizing the ad (sharing the ad) by providing a link to it is considered permissible.
By uploading an advertisement to the website, you confirm and guarantee that the content of the advertisement, including the links contained therein, does not infringe any intellectual property rights of third parties, that you have obtained all necessary permissions, licenses and/or consents from the rights holders to use and publish the relevant content (in that case , if the rights to published intellectual property objects do not belong to you). If there are suspicions that this confirmation may not correspond to reality, we have the right to immediately remove the relevant advertisement.
When you transmit (enter, upload, send, etc.) any content while using the website and the Services provided through it, you grant us all and any property rights of the author free of charge for an unlimited time in an unlimited territory to use this content to the extent necessary from to implement our rights and obligations arising from these Rules, as well as the right to create derivative works from the content you provide.
If you use the Services in violation of these Rules or in any other way violate the rights and legitimate interests of us and/or third parties, we may take any (one, several or all) of the following actions against you:
The list of remedies provided is only exemplary - we may also take any other remedies we deem appropriate. Konnective will not assume any responsibility for the consequences that may arise for you or third parties due to the application of our remedies.
The Website and the Services are provided without any representations or warranties on our part that the Website will function and the Services will be provided in a proper and timely manner, without interruption, in good quality, in full, or that this will not cause any adverse consequences to you or third parties.
We will not be liable for any malfunctions of the website that are not our fault, and for any damages suffered by you or any third party as a result of such malfunctions. We are not and will not be responsible for Services not provided to you or improperly provided due to the fault of third parties (for example, internet, mobile provider).
We are not and will not be responsible for any damages, we will not indemnify any losses that you may suffer as a result of using the website (unauthorized disclosure of information, submission of false information, non-execution or improper execution of transactions concluded using the website, advertisements, account deletion, etc.). By using the website, you assume full responsibility for compensation of any kind of damage or loss that may occur to you or third parties as a result of using the website, the Services provided through the website, and the information published on the website.
We do not exclude or limit our liability in the event of death or injury to a person, if the cause was our negligence, as well as liability due to intent or gross negligence, or any other liability that cannot be limited under the law of the Republic of Lithuania.
We may transfer our rights and obligations arising from the Rules to any third parties at any time without your consent and prior notification. Such transfer of rights and obligations will not reduce any rights or guarantees applicable to users of the Services who are consumers. Users of the website may transfer your rights and obligations arising from these Rules to other persons only after receiving our prior written consent for the transfer of rights and obligations to a specific person in each case.
The rules are prepared and must be interpreted in accordance with the law of the Republic of Lithuania.
In the event that there are any disagreements between us and the visitors of the Internet site (Users of the Services), the parties undertake to resolve them through negotiations. If disagreements cannot be resolved amicably, they must be resolved in the courts of the Republic of Lithuania by applying the law and jurisdiction of the Republic of Lithuania, determining in accordance with Konnective domicile. The contractual jurisdiction provision may not apply if the visitor to the website is a consumer.
If the website visitor (User of the Services) is a user, he must submit a request and/or complaint regarding the operation of the website and the Services first in writing (to the contacts specified in the "About us" section) and specify his requirements. If you do not agree with the answer provided by us, you will have the right to apply to the State Consumer Rights Protection Service, website www.vvtat.lt, or fill out a request form on the Electronic Consumer Dispute Resolution Platform, for the protection of your rights that may have been violated, at http://ec.europa.eu/odr/. Court disputes are examined in accordance with the procedure established by legal acts.
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In order for this Website to function properly, small data files called cookies are sometimes saved on your device. A cookie is a small file sent to a device when a user visits a website. With the help of cookies, the website recognizes the user's device (e.g. the next time the user visits this website).
Cookie information is not used to collect personal information of the Website visitor.
What cookies do we use on the Site? And how long is visitor information stored?
"GDPR Cookie consent" cookies
You can manage and/or delete cookies according to your preferences. You can delete any cookies already on your computer, and most browsers can prevent cookies from being saved. However, in this case, you may need to reset some options each time you visit the website, and some features of the website may not work.
You can opt out of Google Analytics cookies by following the links on this website: https://tools.google.com/dlpage/gaoptout .
Firefox: https://support.mozilla.org/lt/kb/Slapuk%C5%B3%20valdymas?redirectlocale=en-US&redirectslug=Cookies .
Chrome: https://support.google.com/chrome/answer/95647?hl=lt .
Internet Explorer: https://support.microsoft.com/lt-lt/help/17442/windows-internet-explorer-delete-manage-cookies .